CareLuminate Reputation Insights
Ensure Your Hospital's Good Name is Protected
Nurses who work at your hospital are consumers of healthcare themselves and ambassadors among other patients as well as to other nurses in the job market.
If nurses are saying something about your hospital, you can expect that patients and the community are saying the same thing.
You know what you want your hospital's brand to be. Are you working to be differentiated on quality, technology, friendly/compassionate care, or something else? The quantified feedback of your nurses will provide you powerful insights into whether your hospital is actually living up to the quality promises that you brand is built on.
The real test of reputation with a hospital is whether you recommend it for your family's care.
Nurse commitment to patient care makes them some of your most valuable and educated critics in understanding why some customers will not go to your hospital!
"I tell other RNs that I didn't expect to love it as much as I do. I've worked at 8 hospitals in three years, and this is the best one."
"I would say the quality of care is fantastic, but we often have poor communication. Between teams of providers things get missed all the time, and the communication between nurses and doctors is lacking."
"I tell other new nurses here to run away as quickly as possible. We are not a safe hospital. They are not safe, their license is not safe, they hospital will not back them up."
"I feel like there are a lot of new nurses and the turnover is quite high so there is a pretty big gap in knowledge. The experience and the level of care given is not the best."
"I tell my husband that if I need a heart transplant, take me to a different hospita, but if I get shot or stabbed take me to Truman."
"I tell people all the time, that if they have a choice of where to deliver their baby, to not go to Rex. I work closely with the new baby area. There were a lot of safety concerns and policy issues."
"I tell people to not come here for cardiac care. We have the best equipment and labs and rooms, but the docs here are not very up to date on new procedures. I steer people towards KU or Saint Luke's."
"I tell people that I love the people I work with, but the pay is not competitive with other hosptials. Administration is not the greatest."
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Public Insights
No Cost
Reputation Insights
$50
Per Measured Bed
Staffing Insights
$70
Per Measured Bed
Quality Insights
$50
Per Measured Bed
Experience
Insights
$40
Per Measured Bed
CareLuminate Research Progress
Subscribing hospitals do not have to wait until our research in a region is complete. Engage with us now to learn along with us as we research these markets. For more information email info@careluminate.com