CareLuminate Quality and Safety Report
Astria Sunnyside Hospital
1016 TACOMA AVENUE
SUNNYSIDE, WA
(509) 837-1500
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
47%
Warning: Bottom 5% Hospital
Based on 47% of 220 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
42%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Astria Sunnyside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Depends on the person they see.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Astria Sunnyside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Depends on the person they see.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Level of care at hospital is outstanding
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Astria Sunnyside Hospital has received low overall patient satisfaction ratings according to CMS HCAHPS patient ratings and quality data. Patients have reported that the care team can be slow at times in meeting their needs, and significant challenges have been reported with transitions between departments in the hospital. The hospital's mortality rates are average across all measurements. Additionally, the hospital has an average emergency room wait time, with patients being seen and treated within 2-3 hours on average. However, the hospital does not perform well in treating conditions such as pneumonia, resulting in a higher number of patients needing to return to the hospital for further treatment.
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones
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of Nurses Recommend to Their Loved Ones