CareLuminate Quality and Safety Report
Mid Valley Hospital
810 JASMINE STREET
OMAK, WA
(509) 826-1760
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 84 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mid Valley Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Quality of care good, but understaffed like all hospitals.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses Say it Straight
These comments are not from nurses at Mid Valley Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Quality of care good, but understaffed like all hospitals.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data for Mid Valley Hospital, it can be concluded that the hospital's quality of care is found to be average in multiple aspects. In terms of mortality rates, the hospital falls within the average range for all measured rates. Additionally, the hospital maintains an average emergency room wait time, with patients typically being seen and treated within a time frame of 2-3 hours. These findings provide consumers with an unbiased overview of the hospital's quality, showcasing their adherence to acceptable standards in both mortality rates and emergency room efficiency.
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