CareLuminate Quality and Safety Report
Yakima Valley Memorial
2811 TIETON DRIVE
YAKIMA, WA
(509) 575-8000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
56%
Weak: Bottom 20% Hospital
Based on 56% of 792 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
53%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Yakima Valley Memorial but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Good care, but depends on the individual.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
Highly recommended research hospital with a wide range of specialties, exceptional care, and capability to handle complex cases.
Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.
Quality of care is good, I have trust in healthcare professionals to provide safe and effective treatment.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Nurses Say it Straight
These comments are not from nurses at Yakima Valley Memorial but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Good care, but depends on the individual.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
Highly recommended research hospital with a wide range of specialties, exceptional care, and capability to handle complex cases.
Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.
Quality of care is good, I have trust in healthcare professionals to provide safe and effective treatment.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Yakima Valley Memorial Hospital provides average overall patient satisfaction. According to CMS HCAHPS patient ratings and quality data, patients have reported concerns regarding their ability to have a quiet rest during their hospital stay. The hospital maintains an average emergency room wait time, with patients being seen and treated within 2-3 hours on average. Notably, Yakima Valley Memorial excels in treating conditions such as pneumonia, resulting in reduced readmission rates for patients. Additionally, the hospital is exceptional in its efforts to prevent infections among its patients.
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