CareLuminate Quality and Safety Report
Central Washington Hospital
1201 SOUTH MILLER STREET
WENATCHEE, WA
(509) 662-1511
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 685 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Central Washington Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Top notch care, positive patient feedback, firsthand experience - I would recommend this hospital.
Challenges in ER, but care improves greatly in our unit.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Quality of care in our hospital is really good.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Nurses Say it Straight
These comments are not from nurses at Central Washington Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Top notch care, positive patient feedback, firsthand experience - I would recommend this hospital.
Challenges in ER, but care improves greatly in our unit.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Quality of care in our hospital is really good.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Central Washington Hospital consistently receives high overall patient satisfaction ratings, indicating that patients are generally pleased with the care they receive. The hospital also demonstrates an average ER wait time, with patients being seen and treated within 2-3 hours on average. Notably, the hospital excels in the treatment of conditions such as heart attacks and heart failure, effectively minimizing the likelihood of patients having to return to the hospital for further care. Additionally, the hospital stands out for its above-average efforts in ensuring that patients do not acquire infections during their stay. Overall, Central Washington Hospital prioritizes patient well-being and takes measures to provide quality care to its patients.
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