CareLuminate Quality and Safety Report
AHN Emerus Westmoreland, LLC
6321 ROUTE 30
GREENSBURG, PA
(787) 295-4735
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
82%
Strong: Top 20% Hospital
Based on 82% of 184 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
85%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at AHN Emerus Westmoreland, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommending hospital, ED unit lacking, insufficient patient care.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Nurses Say it Straight
These comments are not from nurses at AHN Emerus Westmoreland, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommending hospital, ED unit lacking, insufficient patient care.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
AHN Emerus Westmoreland, LLC consistently receives high overall patient satisfaction ratings. Patients praise the hospital's nurses for their excellent communication skills and report that staff members are attentive to their needs, responding quickly and meeting their needs promptly. Furthermore, patients appreciate the quiet atmosphere provided at the hospital. Although the hospital has average mortality rates, it excels in minimizing ER wait and treatment times, ensuring patients receive prompt care. However, one area of concern is the hospital's struggle with maintaining low infection rates. Overall, AHN Emerus Westmoreland, LLC provides a satisfactory level of quality care, prioritizing patient satisfaction and efficient emergency services while actively working towards improving infection control measures.
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