CareLuminate Quality and Safety Report
Abington Memorial Hospital
1200 OLD YORK ROAD
ABINGTON, PA
(215) 481-2000
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 885 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Abington Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommending hospital, ED unit lacking, insufficient patient care.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Quality of care varies, challenging on busy days. Staffing improved but still need more trained nurses and doctors in pediatrics.
Truly good hospital with quality care; I would definitely encourage them to come.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.
Quality of care at the hospital is a 5/10; provider-dependent. Some are knowledgeable and provide great care, others, especially new grads, may not. Pandemic exposed weaknesses, need proper fixes.
We provide good care, but sometimes lack sufficient CNAs.
Nurses Say it Straight
These comments are not from nurses at Abington Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommending hospital, ED unit lacking, insufficient patient care.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Quality of care varies, challenging on busy days. Staffing improved but still need more trained nurses and doctors in pediatrics.
Truly good hospital with quality care; I would definitely encourage them to come.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.
Quality of care at the hospital is a 5/10; provider-dependent. Some are knowledgeable and provide great care, others, especially new grads, may not. Pandemic exposed weaknesses, need proper fixes.
We provide good care, but sometimes lack sufficient CNAs.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Abington Memorial Hospital has an average overall patient satisfaction rating according to CMS HCAHPS patient ratings and quality data. However, patients have reported challenges regarding the cleanliness of the hospital. Additionally, the hospital has a long ER wait time, with patients waiting on average over 3 hours to be seen and treated. It is worth noting that the hospital does not perform well in treating conditions such as heart attacks, heart failure, and pneumonia, resulting in patients having to return for further treatment. On the positive side, Abington Memorial Hospital excels in ensuring that patients at the hospital do not acquire infections, performing above the average level in this aspect.
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