CareLuminate Quality and Safety Report
Aultman Orrville Hospital
832 SOUTH MAIN STREET
ORRVILLE, OH
(330) 682-3010
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 284 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Aultman Orrville Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Depends on the person they see.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Aultman Orrville Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Depends on the person they see.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality is good at times, but staffing issues are decreasing overall care quality.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Aultman Orrville Hospital has an average overall patient satisfaction rating, as reported by CMS HCAHPS patient ratings and quality data. The hospital performs at an average level across all measured mortality rates. Additionally, Aultman Orrville Hospital excels in the area of emergency care, with a low ER wait and treatment time of less than 2 hours. These data points provide consumers with an unbiased review of the hospital's quality of care.
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