CareLuminate Quality and Safety Report
Magruder Hospital
615 FULTON ST
PORT CLINTON, OH
(419) 734-3131
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
70%
Above Average: Top 50%
Based on 70% of 188 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
70%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Magruder Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Very good care, small hospital, limited services, up-to-date facilities
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care is average to above average.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at Magruder Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Very good care, small hospital, limited services, up-to-date facilities
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care is average to above average.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Magruder Hospital consistently achieves high overall patient satisfaction as reflected in the CMS HCAHPS patient ratings. Patients commend the staff for their prompt response and excellent ability to meet their needs in a timely manner. The hospital demonstrates average mortality rates across all measured aspects, indicating a standard level of care. Additionally, the average ER wait time at Magruder Hospital allows patients to be seen and treated within a reasonable timeframe, typically ranging from 2-3 hours. However, the hospital falls short in effectively treating conditions like pneumonia, leading to higher readmission rates.
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