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CareLuminate Quality and Safety Report

Twin City Medical Center

819 NORTH FIRST STREET
DENNISON, OH
(740) 922-2800

Patient 
Recommendation

Strong: Top 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

79%
Strong: Top 20% Hospital

Based on 79% of 27 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
81%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Twin City Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Very good care, small hospital, limited services, up-to-date facilities

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Depends on the person they see.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Twin City Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Very good care, small hospital, limited services, up-to-date facilities

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Depends on the person they see.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

and ranks in the middle when compared to other hospitals. Twin City Medical Center has an above average readmission rate for heart failure patients and an average rate for pneumonia patients. The hospital performs well in providing timely and effective care, with above average scores for delivering medications quickly and providing appropriate treatment for heart attack patients. Patient satisfaction ratings indicate that the majority of patients feel that their pain was well controlled and that staff communicated well with them during their stay. Overall, Twin City Medical Center offers a satisfactory level of care with room for improvement in some areas.

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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