CareLuminate Quality and Safety Report
Soin Medical Center
3535 PENTAGON PARK BLVD
BEAVER CREEK, OH
(937) 702-4000
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
79%
Strong: Top 20% Hospital
Based on 79% of 1,018 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
81%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Soin Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Quality is good at times, but staffing issues are decreasing overall care quality.
Quality of care in hospital varies by unit, some excel while others fall short.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Nurses Say it Straight
These comments are not from nurses at Soin Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Quality is good at times, but staffing issues are decreasing overall care quality.
Quality of care in hospital varies by unit, some excel while others fall short.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Soin Medical Center has demonstrated high overall patient satisfaction, indicating that patients are generally content with the care they receive. The hospital's mortality rates are average across all measured conditions. However, it is important to note that Soin Medical Center has a lengthy emergency room wait time, with patients waiting over three hours on average to be seen and treated. In addition, the hospital has struggled in effectively treating conditions such as heart failure, resulting in a higher likelihood of patients returning to the hospital. Furthermore, Soin Medical Center has faced challenges in maintaining infection rates, which have been observed to be on the higher side.
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