CareLuminate Quality and Safety Report
Surgical Hospital At Southwoods
7630 SOUTHERN BLVD
YOUNGSTOWN, OH
(330) 729-8000
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
93%
Outstanding: Top 5% Hospital
Based on 93% of 232 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
98%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Surgical Hospital At Southwoods but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Hospitals aren't what you think they are, the reality is quite complex.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Quality of care in hospital varies by unit, some excel while others fall short.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Nurses Say it Straight
These comments are not from nurses at Surgical Hospital At Southwoods but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Hospitals aren't what you think they are, the reality is quite complex.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Quality of care in hospital varies by unit, some excel while others fall short.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Surgical Hospital At Southwoods consistently attains high levels of patient satisfaction. According to CMS HCAHPS patient ratings, patients commend nurse communication and acknowledge that the staff promptly responds to their needs. Patients also express utmost satisfaction with the promptness in meeting their requirements. Furthermore, patients highly appreciate the hospital's cleanliness and the serene environment it provides. However, it is noteworthy that the hospital currently faces challenges with high infection rates, although it fares average in every measured mortality rate.
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