CareLuminate Quality and Safety Report
Hmhp St Elizabeth Boardman Health Center
8401 MARKET STREET
BOARDMAN, OH
(330) 729-2929
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 764 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Hmhp St Elizabeth Boardman Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Kaiser is well-managed, nothing to improve.
Overall, care is good, but staffing hinders quality.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
I wouldn't recommend it.
Excellent care, best possible for all.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Nurses Say it Straight
These comments are not from nurses at Hmhp St Elizabeth Boardman Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Kaiser is well-managed, nothing to improve.
Overall, care is good, but staffing hinders quality.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
I wouldn't recommend it.
Excellent care, best possible for all.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Hmhp St Elizabeth Boardman Health Center receives average overall patient satisfaction according to CMS HCAHPS patient ratings and quality data. Patients have reported that the care team can be slow at times in meeting their needs. The hospital's mortality rates are average across all measurements. However, the hospital has a long ER wait time, with patients waiting on average over 3 hours to be seen and treated. Additionally, the hospital has faced challenges with high infection rates. These points provide an unbiased review of the quality of care at Hmhp St Elizabeth Boardman Health Center.
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