CareLuminate Quality and Safety Report
Bay Park Community Hospital
2801 BAY PARK DRIVE
OREGON, OH
(419) 690-7700
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
70%
Above Average: Top 50%
Based on 70% of 394 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
70%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Bay Park Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Hospitals aren't what you think they are, the reality is quite complex.
Decent quality of care in our hospital.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Bay Park Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Hospitals aren't what you think they are, the reality is quite complex.
Decent quality of care in our hospital.
Level of care at hospital is outstanding
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Bay Park Community Hospital receives high overall patient satisfaction and demonstrates average mortality rates across all measured categories. The hospital's emergency department has an average wait time of 2-3 hours, indicating patients are seen and treated within a reasonable timeframe. However, it is important to note that the hospital faces challenges with high infection rates, suggesting a need for improvement in this area.
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