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CareLuminate Quality and Safety Report

Memorial Hospital

715 SOUTH TAFT AVENUE
FREMONT, OH
(419) 332-7321

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

68%
Below Average: Bottom 50% Hospital

Based on 68% of 251 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
68%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Decent quality of care in our hospital.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Decent quality of care in our hospital.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Memorial Hospital provides high-quality care based on the available data. Patient satisfaction is notably high, with particular praise for nurse communication and staff responsiveness to patient needs. The hospital also excels in meeting patients' needs promptly. In terms of mortality rates, Memorial Hospital performs at an average level across all measured conditions. Similarly, the hospital's emergency department wait time falls within the average range, with patients typically seen and treated within 2-3 hours. Notably, Memorial Hospital demonstrates success in treating conditions such as heart failure and pneumonia to prevent patients from requiring readmission. However, the hospital does face challenges regarding high infection rates.

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