CareLuminate Quality and Safety Report
Pomerene Hospital
981 WOOSTER ROAD
MILLERSBURG, OH
(330) 674-1015
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 443 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
65%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Pomerene Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care is average to above average.
Hospitals aren't what you think they are, the reality is quite complex.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at Pomerene Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care is average to above average.
Hospitals aren't what you think they are, the reality is quite complex.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Pomerene Hospital demonstrates high overall patient satisfaction levels. The hospital's mortality rates are average across all measured categories, indicating a consistent level of care. Furthermore, patients can expect an average ER wait time, with prompt attention and treatment occurring within 2-3 hours. However, it is important to note that Pomerene Hospital faces challenges in maintaining low infection rates.
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