CareLuminate Quality and Safety Report
Marietta Memorial Hospital
401 MATTHEW STREET
MARIETTA, OH
(740) 374-1598
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 659 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
65%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Marietta Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Quality of care is good overall, but varies by unit.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Kaiser is well-managed, nothing to improve.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Nurses Say it Straight
These comments are not from nurses at Marietta Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Quality of care is good overall, but varies by unit.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Kaiser is well-managed, nothing to improve.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Marietta Memorial Hospital has shown high overall patient satisfaction according to CMS HCAHPS patient ratings and quality data. The hospital's mortality rates have been found to be average in every measured aspect. Additionally, patients can expect an average emergency room wait time, with an average wait period of 2-3 hours before being seen and treated. However, it is worth noting that the hospital has room for improvement in effectively treating conditions such as pneumonia to avoid readmissions.
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