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CareLuminate Quality and Safety Report

Aultman Hospital

2600 SIXTH STREET SW
CANTON, OH
(330) 363-6352

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

68%
Below Average: Bottom 50% Hospital

Based on 68% of 1,422 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
68%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Aultman Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Good care for loved ones at this hospital.

Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.

"For ER, great nurses and excellent doctors. But for floor care, it varies depending on the unit and nurse."

Quality of care in our hospital is great.

Cannot receive care here due to insurance.

Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.

Challenging to deliver quality care due to staffing, supplies, and equipment, but ultimately good care is provided.

Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.

Hospital quality good, but for specialized care (cardiology, oncology), suggest KU or Saint Luke's.

Nurses Say it Straight

These comments are not from nurses at Aultman Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Good care for loved ones at this hospital.

Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.

"For ER, great nurses and excellent doctors. But for floor care, it varies depending on the unit and nurse."

Quality of care in our hospital is great.

Cannot receive care here due to insurance.

Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.

Challenging to deliver quality care due to staffing, supplies, and equipment, but ultimately good care is provided.

Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.

Hospital quality good, but for specialized care (cardiology, oncology), suggest KU or Saint Luke's.

It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Aultman Hospital maintains an average overall patient satisfaction as per the CMS HCAHPS patient ratings and quality data. The hospital demonstrates an average performance regarding each measured mortality rate. However, it is important to note that Aultman Hospital faces challenges regarding its emergency department, specifically in terms of wait times. On average, patients experience a wait time of over 3 hours before being seen and treated.

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Estimated Nurse Recommendation
Weak: Bottom 20% Hospital
57%

of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

Alliance Community Hospital
Patient Recommendation
Estimated Nurse Recommendation
ALLIANCE
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of Nurses Recommend to Their Loved Ones

Aultman Orrville Hospital
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Estimated Nurse Recommendation
ORRVILLE
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of Nurses Recommend to Their Loved Ones

Akron General Medical Center
Patient Recommendation
Estimated Nurse Recommendation
AKRON
Below Average: Bottom 50% Hospital
65%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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