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CareLuminate Quality and Safety Report

St Elizabeth Youngstown Hospital

1044 BELMONT AVENUE
YOUNGSTOWN, OH
(330) 480-3022

Patient 
Recommendation

Warning: Bottom 5% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

51%
Warning: Bottom 5% Hospital

Based on 51% of 890 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
47%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at St Elizabeth Youngstown Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Better seek care elsewhere. Staffing issues, overwhelmed staff, unable to establish connection with patients.

Quality of care is not satisfactory due to shortage of nurses. I would not recommend coming here.

Fantastic mental health unit, but hesitant to recommend medically.

Varied experiences across departments.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Hospital care poor. Wouldn't recommend. Understaffed. Administration doesn't care. Overwhelming number of patients makes it difficult to provide proper care.

Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.

Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.

I would recommend this hospital for good quality care; I have worked and been a patient here.

Nurses Say it Straight

These comments are not from nurses at St Elizabeth Youngstown Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Better seek care elsewhere. Staffing issues, overwhelmed staff, unable to establish connection with patients.

Quality of care is not satisfactory due to shortage of nurses. I would not recommend coming here.

Fantastic mental health unit, but hesitant to recommend medically.

Varied experiences across departments.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Hospital care poor. Wouldn't recommend. Understaffed. Administration doesn't care. Overwhelming number of patients makes it difficult to provide proper care.

Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.

Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.

I would recommend this hospital for good quality care; I have worked and been a patient here.

I believe Centerpoint hospital has been working hard to improve its reputation; I would definitely recommend it.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

St Elizabeth Youngstown Hospital has received low overall patient satisfaction ratings according to the CMS HCAHPS patient ratings and quality data. Patients have reported that the care team can be slow in meeting their needs at times. Additionally, the hospital has a long average ER wait time, with patients waiting over 3 hours to be seen and treated. Furthermore, the hospital does not perform well in treating conditions like heart failure to prevent patients from having to return to the hospital.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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ALLIANCE
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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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