CareLuminate Quality and Safety Report
Genesis Hospital
2951 MAPLE AVENUE
ZANESVILLE, OH
(740) 454-4000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 2,035 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Genesis Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overworked nurses, lack of care on regular floors. ER constantly full with burnout. Recommend NICU and trauma.
Quality of care is excellent; exceptional care is provided in the women's service line.
Quality of care and patient satisfaction are top priorities- nurses and physicians value our work, active feedback improvement. Manager's exceptional at patient monitoring.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
Truly good hospital with quality care; I would definitely encourage them to come.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Nurses Say it Straight
These comments are not from nurses at Genesis Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overworked nurses, lack of care on regular floors. ER constantly full with burnout. Recommend NICU and trauma.
Quality of care is excellent; exceptional care is provided in the women's service line.
Quality of care and patient satisfaction are top priorities- nurses and physicians value our work, active feedback improvement. Manager's exceptional at patient monitoring.
St. Joseph's: kind, helpful, and caring. They treat you like family to help you get well.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
Truly good hospital with quality care; I would definitely encourage them to come.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Legacy Emanuel is recommended for family members, good outcomes with sick patients; trust in providers. Good with trauma patients, neuro trauma care. Not recommended for cancer patients.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Genesis Hospital has an average overall patient satisfaction rating. One area of concern is the long wait time in the emergency room, with patients waiting over 3 hours on average before receiving treatment. The hospital, however, showcases exceptional performance in preventing infections among patients staying at the facility. On the other hand, there is room for improvement in effectively treating conditions such as pneumonia to reduce the need for patients to return to the hospital.
Nearby Hospitals
Southeastern Ohio Regional Medical Center
CAMBRIDGE
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
62%
of Nurses Recommend to Their Loved Ones
Licking Memorial Hospital
Patient Recommendation
Estimated Nurse Recommendation
NEWARK
Concerning: Bottom 10% Hospital
52%
of Nurses Recommend to Their Loved Ones
Coshocton Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
COSHOCTON
Weak: Bottom 20% Hospital
53%
of Nurses Recommend to Their Loved Ones
Hocking Valley Community Hospital
Patient Recommendation
Estimated Nurse Recommendation
LOGAN
Weak: Bottom 20% Hospital
54%
of Nurses Recommend to Their Loved Ones
Fairfield Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LANCASTER
Above Average: Top 50%
73%
of Nurses Recommend to Their Loved Ones