CareLuminate Quality and Safety Report
Grant Medical Center
111 SOUTH GRANT AVENUE
COLUMBUS, OH
(614) 566-8952
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 509 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Grant Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good care for loved ones at this hospital.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
We provide good care, but sometimes lack sufficient CNAs.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Quality of care in our hospital is great.
Quality of care declining, not recommended for loved ones. Suggest OHSU instead.
Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Nurses Say it Straight
These comments are not from nurses at Grant Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good care for loved ones at this hospital.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
We provide good care, but sometimes lack sufficient CNAs.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Quality of care in our hospital is great.
Quality of care declining, not recommended for loved ones. Suggest OHSU instead.
Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Grant Medical Center maintains an average overall patient satisfaction rate. Patients have reported instances in which the care team may be slow in meeting their needs. Additionally, it is important to note that the hospital has several high-patient-mortality concerns that require attention. On the positive side, the hospital's emergency room provides care in a reasonable timeframe, with patients typically seen and treated within a span of 2-3 hours.
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