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CareLuminate Quality and Safety Report

Marion General Hospital

1000 MCKINLEY PARK DRIVE
MARION, OH
(740) 383-8400

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

58%
Weak: Bottom 20% Hospital

Based on 58% of 429 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
56%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Marion General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."

Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.

Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.

Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.

Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.

"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."

I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.

Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.

Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.

Nurses Say it Straight

These comments are not from nurses at Marion General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."

Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.

Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.

Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.

Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.

"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."

I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.

Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.

Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.

Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Marion General Hospital provides average overall patient satisfaction. The hospital demonstrates average performance in every measured mortality rate. Furthermore, the hospital maintains an average emergency room wait time, where patients are seen and treated within 2-3 hours on average. Marion General Hospital excels in its efforts to ensure patients at the hospital do not acquire infections.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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