CareLuminate Quality and Safety Report
Southern Ohio Medical Center
1805 27TH STREET
PORTSMOUTH, OH
(740) 356-5788
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
70%
Above Average: Top 50%
Based on 70% of 533 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
70%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Southern Ohio Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Nurses Say it Straight
These comments are not from nurses at Southern Ohio Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Southern Ohio Medical Center has achieved high overall patient satisfaction based on CMS HCAHPS patient ratings. The hospital demonstrates average performance in every measured mortality rate. However, it is worth noting that the hospital experiences a long wait time in the Emergency Room, with patients waiting for over 3 hours on average to be seen and treated. On the positive side, the hospital exceeds expectations in ensuring that its patients do not acquire infections during their time at the facility.
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