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CareLuminate Quality and Safety Report

Riverside Methodist Hospital

3535 OLENTANGY RIVER RD
COLUMBUS, OH
(614) 788-8251

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

75%
Above Average: Top 50%

Based on 75% of 509 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
76%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Riverside Methodist Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Certain surgeons are better; overall hospital care is safe.

Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.

Excellent care, every nurse goes above and beyond.

Our care is good. Staff genuinely want to be here, despite lower pay than other hospitals.

One of the best hospitals I've ever worked in. The quality of care here is just awesome.

"Our care is great, don't hesitate to come here. There are always people to help with heavy patients. Management is really good."

It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.

Excellent care, patient-first approach.

definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.

Nurses Say it Straight

These comments are not from nurses at Riverside Methodist Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Certain surgeons are better; overall hospital care is safe.

Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.

Excellent care, every nurse goes above and beyond.

Our care is good. Staff genuinely want to be here, despite lower pay than other hospitals.

One of the best hospitals I've ever worked in. The quality of care here is just awesome.

"Our care is great, don't hesitate to come here. There are always people to help with heavy patients. Management is really good."

It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.

Excellent care, patient-first approach.

definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.

I would definitely refer someone I love to my hospital; the care here is truly excellent.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Riverside Methodist Hospital demonstrates average overall patient satisfaction. However, one area of concern is their long ER wait time, taking on average over 3 hours for patients to be seen and treated. Nevertheless, the hospital excels in treating conditions such as heart attacks, heart failure, and pneumonia, ensuring that patients do not have to return to the hospital. Additionally, Riverside Methodist Hospital performs above-average in preventing infections among its patients.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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