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CareLuminate Quality and Safety Report

CHI St Alexius Health Devils Lake

1031 7TH ST NE
DEVILS LAKE, ND
(701) 662-2131

Patient 
Recommendation

Poor: Bottom 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

61%
Poor: Bottom 25% Hospital

Based on 61% of 112 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
59%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at CHI St Alexius Health Devils Lake but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Very good care, small hospital, limited services, up-to-date facilities

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at CHI St Alexius Health Devils Lake but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Very good care, small hospital, limited services, up-to-date facilities

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Level of care at hospital is outstanding

Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, CHI St Alexius Health Devils Lake demonstrates high overall patient satisfaction. Patients specifically report excellent communication with nurses and prompt response to their needs. The hospital excels in meeting patients' needs quickly. Additionally, the hospital's mortality rates are comparable to the national average in all measured areas. The average wait time in the emergency room is 2-3 hours, and patients are seen and treated within this expected timeframe. CHI St Alexius Health Devils Lake also effectively treats conditions such as pneumonia, reducing the likelihood of patients requiring readmission.

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of Nurses Recommend to Their Loved Ones

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