CareLuminate Quality and Safety Report
First Care Health Center
115 VIVIAN ST
PARK RIVER, ND
(701) 284-7500
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
91%
Outstanding: Top 5% Hospital
Based on 91% of 66 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
96%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at First Care Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Depends on the person they see.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at First Care Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Depends on the person they see.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to the CMS HCAHPS patient ratings and quality data, First Care Health Center is an average performer in terms of measured mortality rates. It is worth noting that the hospital maintains a low emergency room (ER) wait and treatment time, with patients typically receiving care within two hours. This efficiency in the ER contributes to a streamlined and timely healthcare experience for patients.
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