CareLuminate Quality and Safety Report
Ashe Memorial Hospital
200 HOSPITAL AVE
JEFFERSON, NC
(336) 246-7101
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 128 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ashe Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Quality of care is average to above average.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at Ashe Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Quality of care is average to above average.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Ashe Memorial Hospital has achieved high overall patient satisfaction as evident from CMS HCAHPS patient ratings. Patients consistently report that the staff at the hospital is good at responding quickly to their needs and is excellent in meeting their needs promptly. The hospital demonstrates average performance in every measured mortality rate. However, it is worth noting that Ashe Memorial Hospital has a longer than average wait time in the emergency room, with patients typically waiting over three hours to be seen and treated.
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