CareLuminate Quality and Safety Report
Transylvania Regional Hospital, Inc
90 HOSPITAL DRIVE PO BOX 1116
BREVARD, NC
(828) 883-5302
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 240 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Transylvania Regional Hospital, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Decent quality of care in our hospital.
Quality of care is great, staff is likable.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Transylvania Regional Hospital, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Decent quality of care in our hospital.
Quality of care is great, staff is likable.
Highly recommended hospital for family members.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Transylvania Regional Hospital, Inc. demonstrates average overall patient satisfaction, as indicated by the CMS HCAHPS patient ratings and quality data. The hospital performs at an average level in terms of mortality rates across all measured criteria. Patients can expect an average emergency room wait time, with an average duration of 2-3 hours for evaluation and treatment.
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Transylvania Regional Hospital, Inc
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of Nurses Recommend to Their Loved Ones
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