CareLuminate Quality and Safety Report
Chatham Hospital Inc
475 PROGRESS BLVD
SILER CITY, NC
(919) 799-4000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 116 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Chatham Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses Say it Straight
These comments are not from nurses at Chatham Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Chatham Hospital Inc. consistently receives high patient satisfaction ratings, reflecting the quality of care provided. Patient feedback highlights that nurse communication is excellent, and the staff is fast and efficient in meeting their needs. Patients also appreciate the hospital's cleanliness and the peaceful atmosphere. Although the hospital's mortality rates are average, it is important to note that patients may experience long wait times in the emergency room, with an average wait of over 3 hours for assessment and treatment.
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