CareLuminate Quality and Safety Report
Halifax Regional Medical Center Inc
250 SMITH CHURCH RD
ROANOKE RAPIDS, NC
(252) 535-8005
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
39%
Warning: Bottom 5% Hospital
Based on 39% of 310 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
33%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Halifax Regional Medical Center Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Nurses Say it Straight
These comments are not from nurses at Halifax Regional Medical Center Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Halifax Regional Medical Center Inc. received low overall patient satisfaction ratings according to CMS HCAHPS data, indicating that patients are generally dissatisfied with the quality of care provided. Patients have reported that the care team can be slow in meeting their needs, potentially leading to delays in receiving necessary treatment. The hospital's mortality rates are average across all measured conditions, suggesting that there is room for improvement. Additionally, the hospital experiences long wait times in the emergency room, with an average wait time of over 3 hours for patients to be seen and treated. Furthermore, the hospital does not perform well in preventing readmissions for conditions such as heart failure and pneumonia, suggesting a need for better treatment strategies to avoid repeat hospital visits.
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