CareLuminate Quality and Safety Report
Atrium Health Lincoln
433 MCALISTER RD
LINCOLNTON, NC
(980) 212-2000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
71%
Above Average: Top 50%
Based on 71% of 400 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
71%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Atrium Health Lincoln but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at Atrium Health Lincoln but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Atrium Health Lincoln shows high overall patient satisfaction, as evidenced by CMS HCAHPS patient ratings. However, patients have reported moments of slow care team response in meeting their needs. The hospital's mortality rates are average across all measurements. Additionally, Atrium Health Lincoln maintains an average ER wait time, with patients being seen and treated within 2-3 hours. Notably, the hospital excels in ensuring that patients do not acquire infections during their stay.
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