CareLuminate Quality and Safety Report
Wilson Medical Center
1705 S TARBORO ST
WILSON, NC
(252) 399-8040
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
43%
Warning: Bottom 5% Hospital
Based on 43% of 480 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
37%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Wilson Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care needs improvement, nursing shortage, high physician turnover, focus on profit, lacking necessary equipment, issues within our hospital.
People I work with are caring and professional. Concerned about staffing and patient care, advocating for safe ratios.
Hardworking staff, but apparent staffing issues; patients feel rushed, lack downtime, and may have delayed assistance.
I believe Centerpoint hospital has been working hard to improve its reputation; I would definitely recommend it.
"Depends on the unit. Would recommend hospital overall, but hesitant about the ED. Staff seems hardened and uncaring."
Staffing issues have impacted the quality of care; unsure which hospital to recommend.
Skilled nurses, extreme shortage, hesitant to refer family. Short-staffed, often 60%, 3 patients in ICU. Good community presence, corporate-driven focus on stakeholders.
Quality of care comparable to other hospitals in Kansas City, but not my top pick due to staffing issues.
It's a great place, like a one-stop shop, with all specialties. Exceptional care is provided to our patients.
Nurses Say it Straight
These comments are not from nurses at Wilson Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care needs improvement, nursing shortage, high physician turnover, focus on profit, lacking necessary equipment, issues within our hospital.
People I work with are caring and professional. Concerned about staffing and patient care, advocating for safe ratios.
Hardworking staff, but apparent staffing issues; patients feel rushed, lack downtime, and may have delayed assistance.
I believe Centerpoint hospital has been working hard to improve its reputation; I would definitely recommend it.
"Depends on the unit. Would recommend hospital overall, but hesitant about the ED. Staff seems hardened and uncaring."
Staffing issues have impacted the quality of care; unsure which hospital to recommend.
Skilled nurses, extreme shortage, hesitant to refer family. Short-staffed, often 60%, 3 patients in ICU. Good community presence, corporate-driven focus on stakeholders.
Quality of care comparable to other hospitals in Kansas City, but not my top pick due to staffing issues.
It's a great place, like a one-stop shop, with all specialties. Exceptional care is provided to our patients.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Wilson Medical Center has an average overall patient satisfaction rating. Patients have reported that the care team can be slow at times in meeting their needs. The hospital also experiences a lengthy ER wait time, with patients waiting on average over 3 hours to be seen and treated. Additionally, the hospital does not effectively treat conditions such as pneumonia, resulting in patients needing to return to the hospital. Wilson Medical Center also faces challenges in maintaining low infection rates.
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