CareLuminate Quality and Safety Report
Sentara Albemarle Medical Center
1144 N ROAD ST
ELIZABETH CITY, NC
(252) 335-0531
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 517 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Sentara Albemarle Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Quality is good at times, but staffing issues are decreasing overall care quality.
Quality of care in hospital varies by unit, some excel while others fall short.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Nurses Say it Straight
These comments are not from nurses at Sentara Albemarle Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Quality is good at times, but staffing issues are decreasing overall care quality.
Quality of care in hospital varies by unit, some excel while others fall short.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Sentara Albemarle Medical Center provides care that receives average overall patient satisfaction. The hospital performs at an average level for every measured mortality rate, indicating that its patient outcomes align with national averages. Additionally, the hospital maintains an average ER wait time, with patients typically being seen and treated within 2-3 hours.
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of Nurses Recommend to Their Loved Ones