CareLuminate Quality and Safety Report
Moses H. Cone Memorial Hospital, The
1200 N ELM ST
GREENSBORO, NC
(336) 832-7000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 723 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Moses H. Cone Memorial Hospital, The but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend Covenant hospital; confident in their new charting system.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Excellent care, every nurse goes above and beyond.
Nurses Say it Straight
These comments are not from nurses at Moses H. Cone Memorial Hospital, The but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely recommend Covenant hospital; confident in their new charting system.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Excellent care, every nurse goes above and beyond.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Moses H. Cone Memorial Hospital, The demonstrates an average overall patient satisfaction. While the hospital's performance in this area is not exceptional, it is worth noting that they prioritize patient safety by taking exceptional measures to prevent infections. However, it is important to be aware that patients may experience a longer wait time in the emergency room, with an average of over 3 hours to be seen and treated.
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