CareLuminate Quality and Safety Report
Blue Ridge Healthcare Hospitals, Inc
2201 S STERLING ST
MORGANTON, NC
(828) 580-5000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 460 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Blue Ridge Healthcare Hospitals, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Nurses Say it Straight
These comments are not from nurses at Blue Ridge Healthcare Hospitals, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Blue Ridge Healthcare Hospitals, Inc. has an average overall patient satisfaction rating. According to patient feedback, the care team can sometimes be slow in meeting their needs. The hospital's mortality rates are average across all measured categories. Additionally, the hospital has an average emergency room wait time, with patients being seen and treated in approximately 2-3 hours. It is worth noting that the hospital excels in preventing infections among its patients.
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