CareLuminate Quality and Safety Report
Alamance Regional Medical Center
1240 HUFFMAN MILL RD
BURLINGTON, NC
(336) 538-7000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 502 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Alamance Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
I work with great people, doctors communicate well, and the nurses provide excellent care.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Nurses Say it Straight
These comments are not from nurses at Alamance Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
I work with great people, doctors communicate well, and the nurses provide excellent care.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Alamance Regional Medical Center demonstrates average overall patient satisfaction, as reported by CMS HCAHPS patient ratings. The hospital showcases average performance in all measured mortality rates. However, it is important to note that the hospital has a lengthy emergency room wait time, with an average of over 3 hours for patients to be seen and treated. While the hospital may not excel in treating conditions like heart failure to prevent readmissions, it excels in ensuring patients at the hospital do not acquire infections. These findings provide valuable insights into the quality of care at Alamance Regional Medical Center.
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