CareLuminate Quality and Safety Report
Wakemed, Raleigh Campus
3000 NEW BERN AVE
RALEIGH, NC
(919) 350-8000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 2,926 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Nurse Recommendation
100%
of Nurses Recommend to Their Loved Ones
Based on 15 CareLuminate interviews with nurses that work at Wakemed, Raleigh Campus.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
Shortened actual comments from nurses working at Wakemed, Raleigh Campus
Hospital declined quality care for profit during pandemic.
I love WakeMed. They don't overload us, they care and listen.
Highly recommend hospital for quality care.
Top-notch care, prioritizing safety, compassionate, high-quality, trust in dedicated healthcare professionals to deliver the best care.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Excellent care, patient-first approach.
It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
Nurses Say it Straight
Shortened actual comments from nurses working at Wakemed, Raleigh Campus
Hospital declined quality care for profit during pandemic.
I love WakeMed. They don't overload us, they care and listen.
Highly recommend hospital for quality care.
Top-notch care, prioritizing safety, compassionate, high-quality, trust in dedicated healthcare professionals to deliver the best care.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Excellent care, patient-first approach.
It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Wakemed, Raleigh Campus demonstrates high overall patient satisfaction and excels at preventing infections. However, the hospital is average in every measured mortality rate. Additionally, there is a considerable concern regarding lengthy ER wait times, with patients waiting over 3 hours on average to be seen and treated. Furthermore, the hospital struggles with effectively treating conditions like heart attacks and heart failure, resulting in higher readmission rates.
Nearby Hospitals
Wakemed, Raleigh Campus
RALEIGH
Patient Recommendation
Nurse Recommendation
Above Average: Top 50%
88%
of Nurses Recommend to Their Loved Ones
Wakemed, Cary Hospital
Patient Recommendation
Nurse Recommendation
CARY
Above Average: Top 50%
88%
of Nurses Recommend to Their Loved Ones
Duke Health Raleigh Hospital
Patient Recommendation
Estimated Nurse Recommendation
RALEIGH
Strong: Top 20% Hospital
82%
of Nurses Recommend to Their Loved Ones
REX Hospital
Patient Recommendation
Nurse Recommendation
RALEIGH
Strong: Top 20% Hospital
100%
of Nurses Recommend to Their Loved Ones
REX Hospital
Patient Recommendation
Nurse Recommendation
RALEIGH
Strong: Top 20% Hospital
88%
of Nurses Recommend to Their Loved Ones