CareLuminate Quality and Safety Report
Iredell Memorial Hospital Inc
557 BROOKDALE DR
STATESVILLE, NC
(704) 878-5661
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 634 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Iredell Memorial Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Nurses Say it Straight
These comments are not from nurses at Iredell Memorial Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the review of CMS HCAHPS patient ratings and quality data, Iredell Memorial Hospital Inc. demonstrates average overall patient satisfaction. In terms of mortality rates, the hospital performs at an average level in every measured category. The hospital maintains an average emergency room wait time with patients typically seen and treated within a timeframe of 2-3 hours. However, it is worth noting that Iredell Memorial Hospital Inc. faces challenges with high infection rates.
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