CareLuminate Quality and Safety Report
Cape Fear Valley Medical Center
1638 OWEN DRIVE P O BOX 2000
FAYETTEVILLE, NC
(910) 609-4000
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
55%
Concerning: Bottom 10% Hospital
Based on 55% of 2,264 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
52%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Cape Fear Valley Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Understaffed but dedicated nurses strive to provide quality care despite challenging conditions, going above and beyond for patients.
Quality of care comparable to other hospitals in Kansas City, but not my top pick due to staffing issues.
Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.
People I work with are caring and professional. Concerned about staffing and patient care, advocating for safe ratios.
Fantastic mental health unit, but hesitant to recommend medically.
Quality of care is not satisfactory due to shortage of nurses. I would not recommend coming here.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Nurses Say it Straight
These comments are not from nurses at Cape Fear Valley Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Understaffed but dedicated nurses strive to provide quality care despite challenging conditions, going above and beyond for patients.
Quality of care comparable to other hospitals in Kansas City, but not my top pick due to staffing issues.
Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.
People I work with are caring and professional. Concerned about staffing and patient care, advocating for safe ratios.
Fantastic mental health unit, but hesitant to recommend medically.
Quality of care is not satisfactory due to shortage of nurses. I would not recommend coming here.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
I believe Centerpoint hospital has been working hard to improve its reputation; I would definitely recommend it.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Cape Fear Valley Medical Center performs at an average overall patient satisfaction level, according to CMS HCAHPS patient ratings and quality data. However, one area of concern is the hospital's notably long ER wait time. Patients typically have to wait for more than 3 hours before receiving treatment. Another aspect that warrants attention is the hospital's suboptimal performance in effectively treating conditions such as pneumonia, resulting in a relatively higher rate of readmissions.
Nearby Hospitals
Cape Fear Valley Hoke Hospital
RAEFORD
Patient Recommendation
Estimated Nurse Recommendation
Excellent: Top 10% Hospital
89%
of Nurses Recommend to Their Loved Ones
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Patient Recommendation
Estimated Nurse Recommendation
DUNN
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of Nurses Recommend to Their Loved Ones
Southeastern Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LUMBERTON
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47%
of Nurses Recommend to Their Loved Ones
Cape Fear Valley-Bladen County Hospital
Patient Recommendation
Estimated Nurse Recommendation
ELIZABETHTOWN
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35%
of Nurses Recommend to Their Loved Ones
Central Carolina Hospital
Patient Recommendation
Estimated Nurse Recommendation
SANFORD
Warning: Bottom 5% Hospital
36%
of Nurses Recommend to Their Loved Ones