CareLuminate Quality and Safety Report
Scotland Memorial Hospital
500 LAUCHWOOD DR
LAURINBURG, NC
(910) 291-7000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 535 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Scotland Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care in hospital varies by unit, some excel while others fall short.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Nurses Say it Straight
These comments are not from nurses at Scotland Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care in hospital varies by unit, some excel while others fall short.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Scotland Memorial Hospital provides average overall patient satisfaction, offering quality care while continuously working on improvements. The hospital maintains average mortality rates in all measured areas, ensuring patient safety and well-being. However, there is room for improvement in reducing wait times in the emergency room. On average, patients await over 3 hours for complete evaluation and treatment. Scotland Memorial Hospital excels in managing conditions such as heart failure, effectively minimizing the need for patients to return for further treatment. However, for pneumonia cases, the hospital has room to enhance their approach, as patients sometimes require readmission. Additionally, the hospital faces challenges regarding infection rates, necessitating additional measures to address this concern.
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