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CareLuminate Quality and Safety Report

Medina Memorial Hospital

200 OHIO STREET
MEDINA, NY
(585) 798-8111

Patient 
Recommendation

Concerning: Bottom 10% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

55%
Concerning: Bottom 10% Hospital

Based on 55% of 31 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
52%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Medina Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Quality of care is average to above average.

Hospitals aren't what you think they are, the reality is quite complex.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at Medina Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Quality of care is average to above average.

Hospitals aren't what you think they are, the reality is quite complex.

Level of care at hospital is outstanding

Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Medina Memorial Hospital demonstrates an average performance across various mortality rates. Additionally, the hospital maintains an average emergency room wait time, with patients receiving necessary care within 2-3 hours.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

Erie County Medical Center
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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

Sisters Of Charity Hospital
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Estimated Nurse Recommendation
BUFFALO
Below Average: Bottom 50% Hospital
64%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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