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CareLuminate Quality and Safety Report

Delaware Valley Hospital, Inc

1 TITUS PLACE
WALTON, NY
(607) 865-2188

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

71%
Above Average: Top 50%

Based on 71% of 27 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
71%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Delaware Valley Hospital, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Quality of care good, but understaffed like all hospitals.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Quality of care in hospital varies by unit, some excel while others fall short.

Nurses Say it Straight

These comments are not from nurses at Delaware Valley Hospital, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Quality of care good, but understaffed like all hospitals.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Quality of care in hospital varies by unit, some excel while others fall short.

Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Delaware Valley Hospital, Inc. provides an average level of care across all measured mortality rates. Furthermore, this hospital stands out for its efficient emergency department, with an impressively low wait and treatment time of less than 2 hours.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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NORWICH
Concerning: Bottom 10% Hospital
50%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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