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CareLuminate Quality and Safety Report

Elizabethtown Community Hospital

75 PARK STREET
ELIZABETHTOWN, NY
(518) 873-6377

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

75%
Above Average: Top 50%

Based on 75% of 59 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
76%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Elizabethtown Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."

Nurses Say it Straight

These comments are not from nurses at Elizabethtown Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."

Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Elizabethtown Community Hospital demonstrates an average performance in regards to every measured mortality rate. Additionally, the hospital maintains a commendably low emergency room wait and treatment time, with patients typically receiving care in under two hours.

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