CareLuminate Quality and Safety Report
Plainview Hospital
888 OLD COUNTRY ROAD
PLAINVIEW, NY
(516) 719-3000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 362 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Plainview Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Nurses Say it Straight
These comments are not from nurses at Plainview Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Plainview Hospital is an institution that provides an average level of overall patient satisfaction. According to patient ratings, the care team can be slow in meeting their needs, which may affect the timeliness of care. Patients have expressed concerns regarding their ability to have a quiet rest while staying at the hospital. Additionally, the hospital's mortality rates are average for all measured conditions. On the downside, the emergency room wait time is notably long, with patients waiting for an average of over three hours before receiving necessary treatment. However, the hospital excels in preventing infections among its patients. Conversely, the hospital falls short in effectively treating conditions like heart failure to minimize readmission rates.
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