Corning Hospital's quality of care can be summarized by the following observations based on CMS HCAHPS patient ratings and quality data. The hospital achieves an average level of overall patient satisfaction. In terms of mortality rates, the hospital performs at an average level across all measured categories. However, one area that requires improvement is the extended wait time experienced in the emergency room, with patients waiting on average over 3 hours before receiving treatment. Additionally, the hospital faces challenges in effectively treating conditions such as heart failure, resulting in a higher likelihood of patients requiring readmission. Moreover, Corning Hospital struggles with high infection rates. Overall, these findings point to areas of concern that warrant attention to enhance the quality of care provided.