CareLuminate Quality and Safety Report
Clifton Springs Hospital And Clinic
2 COULTER ROAD
CLIFTON SPRINGS, NY
(315) 462-9561
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 541 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Clifton Springs Hospital And Clinic but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Clifton Springs Hospital And Clinic but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Clifton Springs Hospital And Clinic receives high overall patient satisfaction ratings. In terms of mortality rates, the hospital performs at an average level across all measured rates. The average wait time in the emergency room is 2-3 hours, and patients are promptly seen and treated within this timeframe. However, the hospital does not effectively manage conditions like heart failure, leading to a higher rate of patients returning for hospital care. Additionally, Clifton Springs Hospital And Clinic faces challenges in addressing high infection rates.
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