CareLuminate Quality and Safety Report
St John's Riverside Hospital
976 NORTH BROADWAY
YONKERS, NY
(914) 964-4444
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 478 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St John's Riverside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommending hospital, ED unit lacking, insufficient patient care.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
Quality of care comparable to other hospitals in Kansas City, but not my top pick due to staffing issues.
Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.
"For ER, great nurses and excellent doctors. But for floor care, it varies depending on the unit and nurse."
Nurses Say it Straight
These comments are not from nurses at St John's Riverside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommending hospital, ED unit lacking, insufficient patient care.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
Quality of care comparable to other hospitals in Kansas City, but not my top pick due to staffing issues.
Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.
"For ER, great nurses and excellent doctors. But for floor care, it varies depending on the unit and nurse."
Quality of care in our hospital is great.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St John's Riverside Hospital provides care to patients with a level of satisfaction that is considered average. Patients have reported that the care team can be slow at times in meeting their needs. Additionally, the hospital experiences a long wait time in the emergency room, with patients waiting over 3 hours on average to be seen and treated. In terms of treatment quality, the hospital struggles in effectively managing conditions such as heart failure and pneumonia, resulting in higher readmission rates. However, St John's Riverside Hospital performs above average in preventing infections among its patients.
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