CareLuminate Quality and Safety Report
Long Island Jewish Medical Center
270 - 05 76TH AVENUE
NEW HYDE PARK, NY
(718) 470-7000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 514 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Long Island Jewish Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Nurses Say it Straight
These comments are not from nurses at Long Island Jewish Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Long Island Jewish Medical Center is an average-rated hospital in terms of overall patient satisfaction. Some patients have reported that the care team can be slow in meeting their needs. This hospital is known for its long emergency room wait times, with patients waiting for more than 3 hours on average to be seen and treated. Unfortunately, the hospital falls short in effectively treating conditions such as heart attacks, heart failure, and pneumonia, leading to a higher likelihood of patients needing to return for further care. However, one area where the hospital excels is in ensuring that patients do not contract infections during their stay.
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