CareLuminate Quality and Safety Report
Oneida Health Hospital
321 GENESEE STREET
ONEIDA, NY
(315) 363-6000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 463 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Oneida Health Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Depends on the person they see.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very good care, small hospital, limited services, up-to-date facilities
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality is good at times, but staffing issues are decreasing overall care quality.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Nurses Say it Straight
These comments are not from nurses at Oneida Health Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Depends on the person they see.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very good care, small hospital, limited services, up-to-date facilities
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality is good at times, but staffing issues are decreasing overall care quality.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Oneida Health Hospital has consistently received high overall patient satisfaction based on CMS HCAHPS patient ratings. Patients have reported excellent nurse communication during their stay. Additionally, the hospital maintains an average emergency room wait time, with patients being seen and treated within 2-3 hours on average. However, it is worth acknowledging that the hospital faces challenges in maintaining lower infection rates.
Nearby Hospitals
Rome Memorial Hospital, Inc
ROME
Patient Recommendation
Estimated Nurse Recommendation
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Faxton-St Luke's Healthcare
Patient Recommendation
Estimated Nurse Recommendation
NEW HARTFD
Weak: Bottom 20% Hospital
54%
of Nurses Recommend to Their Loved Ones
St Elizabeth Medical Center
Patient Recommendation
Estimated Nurse Recommendation
UTICA
Warning: Bottom 5% Hospital
46%
of Nurses Recommend to Their Loved Ones
University Hospital S U N Y Health Science Center
Patient Recommendation
Estimated Nurse Recommendation
SYRACUSE
Above Average: Top 50%
70%
of Nurses Recommend to Their Loved Ones
Crouse Hospital
Patient Recommendation
Estimated Nurse Recommendation
SYRACUSE
Below Average: Bottom 50% Hospital
64%
of Nurses Recommend to Their Loved Ones