CareLuminate Quality and Safety Report
Columbia Memorial Hospital
71 PROSPECT AVENUE
HUDSON, NY
(518) 828-7601
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 345 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Columbia Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Nurses Say it Straight
These comments are not from nurses at Columbia Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on CMS HCAHPS patient ratings and quality data, Columbia Memorial Hospital demonstrates an average overall patient satisfaction. However, it is important to note that the hospital experiences a prolonged wait time in the emergency room. On average, patients wait for over 3 hours before being seen and treated.
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